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Shop Information

Southwest Auto
11353 Mathis Avenue
Dallas, TX 75229

(972) 488-2525

ASE Certified Technicians

Mercedes-Benz Repair Experts

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Mercedes-Benz Repair Specialists – An Alternative To Dealership Service & Maintenance

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Southwest Auto is your Mercedes Repair Specialist.  Our facility is equipped with state of the art diagnostic equipment to service repair and maintain you late-model Mercedes-Benz vehicle.  Our European service background and investment in training allow us to offer a premier alternative to dealership service.

Our technicians are certified, trained and most importantly, they truly care about our customers.  If your Mercedes-Benz car is in need of repairs or service contact us today!

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Southwest Auto offers a complete service and repair solution for your Mercedes-Benz vehicle.

  • Mercedes OEM Equivalent Diagnostic Capability
  • Factory Level Service And Repair Procedures
  • Advanced Electrical System Diagnosis & Repairbttn_reviews120bttn_easyscheduler120
  • Factory Recommended Maintenance
  • Pre-purchase Inspections
  • Maintenance Inspections
  • Complete Mercedes-Benz service and repair capability.

We also offer Mercedes-Benz Sprinter Services

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Repairs on Mercedes-Benz automobiles and SUVs doesn’t have to be expensive. The Southwest Auto Service Center in Dallas is out to prove that Mercedes-Benz Repair in Dallas may be performed at a reasonable cost to Mercedes owners. Our factory-trained technicians are familiar with all models of Mercedes. Using factory technology and Original Equipment replacement parts these professionals will have your highly engineered vehicle performing like new.

All finely engineered machinery needs servicing.  Mercedes-Benz vehicles are finely engineered machines and need the attention of well trained, certified technicians to perform everything from routine servicing, repair and maintenance.  Mercedes-Benz Repair in Dallas at Southwest Auto should be part of any good predictive, preventive maintenance program.

Discerning drivers choose Mercedes-Benz automobiles and sports utility vehicles because they expect an exceptional experience.  Mercedes owners also expect their vehicles to be maintained in a manner consistent with the quality of their car or SUV. Southwest Auto Service Center is attuned to the expectations of Mercedes owners and they have proven this for nearly a quarter of a century. They promise their clients that they will know their car better than the factory does.

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At Southwest Auto, Mercedes-Benz owners will experience all the trained technicians and diagnostic equipment found at auto dealerships, without the cost of the dealerships overhead. Their clients bring their M-Bs to Southwest Auto for everything from routine interval maintenance like oil changes, to preventive services like inspections and belt replacements, and major maintenance or repairs. Whatever the need, all services are performed on each Mercedes as if they were the technicians’ own vehicles. For the very best in Mercedes-Benz service Dallas, come to Southwest Auto.

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My BMW had engine problem...

My BMW had engine problems, and I consulted with numerous repair facilities that specialized in BMW. They were quoting much more than what Southwest estimated. I spoke with Rick a couple times and explained the issue. His expertise in BMW sealed the deal. I took the car in and he expected the repair to be completed within 2 weeks. I would bring my car back in for future work as needed.

Southwest is the place to...

Southwest is the place to go if you are having any issues with your car, or just basic service. Other places may not give your their full attention or go the extra mile for your needs. I definitely recommend this shop.

The overall experience wa...

The overall experience was very good... However, my expectation on certain items were not met... You are more than welcome to call me to better understand why that is...

AWESOME AS ALWAYS....6 VO...

AWESOME AS ALWAYS....6 VOLVOS no matter where they are comes back to SWAuto when repairs are needed...

My primary contact was Ri...

My primary contact was Rick and he was pleasant and knowledgeable about my Mini Cooper S. I'm very pleased with the experience.

Excellent advice, service...

Excellent advice, service, and loaner car availability

Great service, as always!...

Great service, as always! Their loaners are a testament to the work they do. Friendly and professional staff and most important, trustworthy.

personal, professional, h...

personal, professional, honest and always accommodating. I am always confident putting my car in their care.

Southwest has always take...

Southwest has always taken responsibility of their work as if my car was actually theirs. I appreciate their "investment" in my Volvo.

Good knowledgeable people...

Good knowledgeable people...great and dependable service!

As usual you guys solved ...

As usual you guys solved my Volvo problem quickly and at a reasonable cost. I can always count on your honesty even though the message may not be the one I want to hear. When I buy another car it will definitely be one you work on. Thanks again for the quick service and the free loaner car.

Jerry at Southwest Auto i...

Jerry at Southwest Auto is the best! He is always friendly, helpful and knowledgeable. Repairs are reasonably priced and done in a timely manner.

As a long time customer o...

As a long time customer of Southwest Auto I continue to receive excellent customer service. My problem was identified and fixed promptly.

I really love the guys at...

I really love the guys at Southwest Auto. They charge less than the dealer for the same quality work. They are courteous and friendly. They have loaner cars available for use or transportation to and from your location if you'd rather. They don't perform unnecessary "fixes" and make exhaustive efforts to solve the problem in the most cost-effective manner available. I can't say enough good things about them. They're wonderful! I would and have recommended them to anyone I know who drives a Mini ...

We have depended on the g...

We have depended on the good work and good attention to our needs for many years. There has never been a question as to where to go for service. I would (and will) recommend Southwest Auto to friends. Thank you for your good work.

I've been bringing my Vol...

I've been bringing my Volvos here for many years and have never been disappointed. It's a family business with long time employees and long time customers. They'll repair them as long as you want to keep them going, sell them for you, or help find a replacement. They suggest repairs when they see something but don't push too hard, and they've told me on several occasions that the work I thought I needed was, in fact, not important or useful. This is my go-to place for Volvo work and I highly rec...

Excellent

Excellent

Great service and great p...

 

Always excellent service!

Always excellent service!

good work again d pinto

good work again d pinto

Great, honest service! J...

Great, honest service! Jerry and Rick, the front service technicians, give you straight, easy-to-understand explanations of car repairs (when needed) and help you prioritize the timing of any necessary maintenance/repairs. They are respectful of your time and will assist with loaner and rental vehicles as well.

I brought my Saab in beca...

I brought my Saab in because it vibrating and the check engine light was on. 4 days and $200 later, they give it back to me. The check engine light was back on in 5 minutes and I still have the same problem. They do have a shuttle which will pick you up, which is nice; but I can't say anything good when they failed to correct what I brought it in for.

Another excellent experie...

Another excellent experience!

As usual your knowledge m...

As usual your knowledge makes you desirable and your people skills make your sevice a pleasure.

Courteous and honest serv...

Courteous and honest service.