Important Update During the redesign of 35E/635 – Click Here
At Southwest Auto, our passion is for cars and people. Volvo, Saab, Volkswagen, Audi, Mini Cooper, Mercedes, and BMW all have an undeniable character; one that creates an unmatchable driving experience.
At Southwest Auto you get the best of both worlds, we know your car better than the dealer, and we know you by your first name.
Serving Dallas since 1988, and several thousand satisfied customers later, we are looking forward to providing exceptional service with a personal experience.
Hours Of Operation: Monday – Friday 8:00AM – 6:00PM
My BMW had engine problems, and I consulted with numerous repair facilities that specialized in BMW. They were quoting much more than what Southwest estimated. I spoke with Rick a couple times and explained the issue. His expertise in BMW sealed the deal. I took the car in and he expected the repair to be completed within 2 weeks. I would bring my car back in for future work as needed.
Southwest is the place to go if you are having any issues with your car, or just basic service. Other places may not give your their full attention or go the extra mile for your needs. I definitely recommend this shop.
The overall experience was very good... However, my expectation on certain items were not met... You are more than welcome to call me to better understand why that is...
AWESOME AS ALWAYS....6 VOLVOS no matter where they are comes back to SWAuto when repairs are needed...
My primary contact was Rick and he was pleasant and knowledgeable about my Mini Cooper S. I'm very pleased with the experience.
Excellent advice, service, and loaner car availability
Great service, as always! Their loaners are a testament to the work they do. Friendly and professional staff and most important, trustworthy.
personal, professional, honest and always accommodating. I am always confident putting my car in their care.
Southwest has always taken responsibility of their work as if my car was actually theirs. I appreciate their "investment" in my Volvo.
Good knowledgeable people...great and dependable service!
As usual you guys solved my Volvo problem quickly and at a reasonable cost. I can always count on your honesty even though the message may not be the one I want to hear. When I buy another car it will definitely be one you work on. Thanks again for the quick service and the free loaner car.
Jerry at Southwest Auto is the best! He is always friendly, helpful and knowledgeable. Repairs are reasonably priced and done in a timely manner.
As a long time customer of Southwest Auto I continue to receive excellent customer service. My problem was identified and fixed promptly.
I really love the guys at Southwest Auto. They charge less than the dealer for the same quality work. They are courteous and friendly. They have loaner cars available for use or transportation to and from your location if you'd rather. They don't perform unnecessary "fixes" and make exhaustive efforts to solve the problem in the most cost-effective manner available. I can't say enough good things about them. They're wonderful! I would and have recommended them to anyone I know who drives a Mini ...
We have depended on the good work and good attention to our needs for many years. There has never been a question as to where to go for service. I would (and will) recommend Southwest Auto to friends. Thank you for your good work.
I've been bringing my Volvos here for many years and have never been disappointed. It's a family business with long time employees and long time customers. They'll repair them as long as you want to keep them going, sell them for you, or help find a replacement. They suggest repairs when they see something but don't push too hard, and they've told me on several occasions that the work I thought I needed was, in fact, not important or useful. This is my go-to place for Volvo work and I highly rec...
Great service and great people.
Always excellent service!
good work again d pinto
Great, honest service! Jerry and Rick, the front service technicians, give you straight, easy-to-understand explanations of car repairs (when needed) and help you prioritize the timing of any necessary maintenance/repairs. They are respectful of your time and will assist with loaner and rental vehicles as well.
I brought my Saab in because it vibrating and the check engine light was on. 4 days and $200 later, they give it back to me. The check engine light was back on in 5 minutes and I still have the same problem. They do have a shuttle which will pick you up, which is nice; but I can't say anything good when they failed to correct what I brought it in for.
Another excellent experience!
As usual your knowledge makes you desirable and your people skills make your sevice a pleasure.
Courteous and honest service.