MERCEDES-BENZ REPaIR aND SERVICE EXPERTS
CERTIFIED MERCEDES-BENZ CaRE WITH TRaNSPaRENCY
Mercedes-Benz vehicles require specialized care that matches their engineering excellence. At Southwest Auto, our ASE-certified and factory-trained technicians provide diagnostics, repair, and maintenance services tailored to the unique needs of Mercedes-Benz models—from the C-Class and E-Class to AMG and Sprinter vans. We follow manufacturer repair procedures using OEM parts to protect your vehicle’s advanced systems and performance. Whether you’re dealing with brake issues, suspension wear, oil leaks, or warning lights, our team delivers precision-driven service with integrity.
We’ve been serving DFW Mercedes owners since 1988, offering dealership-level service without the dealership pressure. Our repairs are backed by a 3-year/36,000-mile warranty, and we focus on open communication, convenience, and quality at every step. With loaner vehicles, rideshare support, and after-hours drop-off options, we make caring for your Mercedes easy and stress-free. Southwest Auto is more than a service shop—we’re your long-term Mercedes care partner.
MERCEDES-BENZ CaRE WITHOUT THE DEaLERSHIP HaSSLE
At Southwest Auto, we provide Mercedes-Benz owners with the dealership-level care they expect, minus the dealership frustrations. Our factory-trained technicians use OEM parts and certified processes, but the real difference lies in how we treat people—with transparency, honesty, and respect for your time. With 37+ years of experience in European repair, our shop is a trusted choice throughout the DFW area.
We believe in creating long-term trust, not one-time transactions. That means clear communication, detailed estimates before any work begins, and services designed to fit your schedule. From our industry-leading warranty to our focus on customer education, everything we do is centered on giving you confidence in your repair experience—and helping you avoid surprises down the road.
FaCTORY-LEVEL SERVICE WITHOUT THE DEaLERSHIP Price
a/C REPaIR
Restore comfort with expert air conditioning diagnostics, service, and system repair.
SUSPENSION & aLIGNMENT
Improve ride quality and steering control with expert suspension repair & alignment.
BRaKE REPaIR
Ensure safe, responsive stopping with professional brake inspection and repair.
comfort, convenience, & confidence
10% off parts & labor (up to $50) for Military, Teachers, Students, and First Responders
Comfortable Waiting Area with WiFi
Refreshments Available
Handicap Accessible Auto Facility
Complimentary Loaner Vehicles
*Subject to Availability
3-Year/36,000-Mile Nationwide Warranty
24/7 Towing Service
After-Hours Vehicle Pick-Up & Drop-Off
Complimentary Ride Share
*Subject to Availability
Comfortable Waiting Area with WiFi
Refreshments Available
Handicap Accessible Facility
Complimentary Loaner Vehicles
2-Year/24,000-Mile Nationwide Warranty
24/7 Towing Service
After-Hours Vehicle Pick-Up & Drop-Off
Complimentary Ride Share Service
aNSWERS TO COMMON EUROPEaN VEHICLE SERVICE QUESTIONS
Q1: WHERE CaN I FIND EXPERT MERCEDES REPaIR NEaR ME IN DaLLaS?
A1: Southwest Auto provides specialized Mercedes-Benz repair and maintenance from our facility at 11353 Mathis Ave, Dallas, TX 75229. We serve drivers across the DFW metroplex, including Addison, Irving, Farmers Branch, and University Park, with factory-level diagnostics and ASE-certified technicians.Q2: WHaT IS INCLUDED IN a MERCEDES SERVICE a aT YOUR SHOP?
A2: Our Mercedes Service A follows manufacturer-recommended procedures to maintain peak performance. This typically includes a synthetic motor oil replacement, oil filter replacement, fluid level checks, tire inflation correction, and a comprehensive brake component inspection to ensure your vehicle meets factory standards.Q3: WHY SHOULD I CHOOSE aN INDEPENDENT MERCEDES MECHaNIC INSTEaD OF a DEaLERSHIP?
A3: Choosing an independent Mercedes mechanic at Southwest Auto gives you dealership-level expertise and OEM parts without the dealership hassle or inflated pricing. We provide transparent communication, detailed estimates, and a personal approach to luxury car care that large service centers often lack.Q4: DO YOU OFFER MERCEDES SERVICE B FOR DFW aREa DRIVERS?
A4: Yes, we provide comprehensive Mercedes Service B for owners in Dallas, Plano, Richardson, and surrounding areas. This more extensive service includes all Service A components plus a cabin air filter replacement and brake fluid exchange to keep your vehicle’s specialized systems running flawlessly.Q5: IS YOUR MERCEDES-BENZ SERVICE CENTER EQUIPPED FOR aDVaNCED DIaGNOSTICS?
A5: Our 15,000+ square foot facility is equipped with state-of-the-art diagnostic tools specifically designed for European vehicles. Our factory-trained technicians use these tools to accurately identify issues with check engine lights, complex electrical systems, and advanced driver-assistance features.Q6: CaN YOU PERFORM a MERCEDES OIL CHaNGE USING FaCTORY-aPPROVED MaTERIaLS?
A6: Every Mercedes oil change at our shop utilizes high-quality synthetic motor oil and OEM filters that match your vehicle's original specifications. This ensures maximum engine protection and efficiency for all models, from classic sedans to modern AMG and Sprinter vans.Q7: DOES SOUTHWEST aUTO PROVIDE a WaRRaNTY ON MERCEDES-BENZ REPaIR?
A7: We stand behind our craftsmanship with a 3-year/36,000-mile nationwide warranty on qualified repairs. This industry-leading coverage provides peace of mind for our clients in Fort Worth, Garland, and throughout the Dallas area, ensuring your investment is protected.Q8: DO YOU HaNDLE BRaKE aND SUSPENSION REPaIRS FOR MERCEDES-BENZ VEHICLES?
A8: Our technicians specialize in professional brake inspection, pad and rotor replacement, and complex suspension repairs. Whether you need a wheel alignment or a full steering system overhaul, we use precision-driven methods to ensure safe, responsive handling and stopping power.Q9: WHaT aREaS IN NORTH TEXaS DO YOU PROVIDE MERCEDES-BENZ SERVICE FOR?
A9: Southwest Auto serves the entire Dallas-Fort Worth region, including Carrollton, Coppell, Flower Mound, Highland Park, and Lewisville. Our central Dallas location makes it convenient for local owners to access specialized care for their luxury European vehicles.Q10: HOW DO I SCHEDULE a MERCEDES SERVICE aPPOINTMENT?
A10: You can schedule your service by calling us at (972) 488-2525 or visiting our shop during business hours, Monday through Friday, 8:00 AM to 5:00 PM. For added convenience, we offer after-hours drop-off, loaner vehicles, and rideshare support to minimize your downtime.